Security
Security and AI transparency by design
MailMind combines advanced AI with strict human oversight, full decision transparency, and enterprise-grade data protection.
Human-in-the-loop
- AI drafts — you approve before anything sends
- Every suggestion is editable before action
- No autonomous sending without explicit approval
- Feedback loop trains the AI specifically for your business
- Configurable approval thresholds per email type
Transparent AI decisions
- Full insight into why the AI made each decision
- Visible indicator: AI-handled vs. human-handled
- Complete decision log and traceability
- Training feedback loop for continuous improvement
- No black-box behavior — ever
Security & data protection
- Enterprise-grade access control
- Secure OAuth authentication — no passwords stored
- No unauthorized use of your business data
- Strict multi-tenant data separation
- All data stored and processed in the EU
- AVG / GDPR compliant by design
What MailMind does NOT do
- Send emails without your explicit approval
- Guess when information is missing or ambiguous
- Replace human accountability or judgment
- Operate without logging or oversight
- Use your email data to train shared AI models
- Store credentials or act as an IMAP client
“MailMind is built for organizations that require control, transparency and accountability — not blind automation.”